Terms of Service

The Baseball Agent™ Academy | thebaseballagent.com

Effective Date: July 23, 2026 | Last Updated: July 23, 2026

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1. Agreement to These Terms

These Terms of Service (the "Terms") are a binding legal agreement between you and Leona Sports Agency LLC, a California limited liability company doing business as The Baseball Agent™ (the "Company," "we," "us," or "our"). The Terms govern your access to and use of thebaseballagent.com, leonasportsagency.com, and any related pages, member areas, communities, booking systems, mobile experiences, and content we operate (collectively, the "Site"), as well as all courses, programs, memberships, coaching sessions, downloads, events, and other products and services we offer, including without limitation the Foundations program, the Masterclass program, the VIP Intensive program, The Dugout community membership, and any one-on-one strategy or coaching sessions (collectively, the "Programs" and, together with the Site, the "Services").

By accessing the Site, creating an account, joining a community, or purchasing any Program, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, Children's Privacy and Minor Participation Policy, AI Use Policy, and Accessibility Statement, each of which is incorporated into these Terms by reference. If you do not agree, do not use the Services.

At checkout you will be required to affirmatively accept these Terms, including the No Refund Policy in Section 6, by checking a box or clicking a button before your purchase is processed. That action constitutes your electronic signature and your agreement to these Terms.

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2. Eligibility and Age Requirements

You must be at least eighteen (18) years of age, or the age of legal majority in your jurisdiction, to create an account or purchase any Program. All purchases must be made by an adult.

Individuals between thirteen (13) and seventeen (17) years of age may participate in designated Programs only if a parent or legal guardian (a) completes the purchase, (b) accepts these Terms on the minor's behalf, and (c) provides verifiable consent as described in our Children's Privacy and Minor Participation Policy. The parent or guardian is responsible for the minor's use of the Services and for supervising that use.

The Services are not directed to children under thirteen (13) years of age, and children under thirteen may not create accounts, join communities, or use the Services. If we learn that a child under thirteen has provided personal information to us, we will delete that information and terminate any associated account.

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3. Accounts and Security

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Accounts and login credentials are personal to you. You may not share, lend, sell, or transfer your account or credentials to any other person, and you may not permit any other person to access paid content through your account. You agree to notify us immediately at Contact@leonasportsagency.com of any unauthorized use of your account or any other breach of security. We are not liable for any loss arising from unauthorized use of your account where you have failed to safeguard your credentials.

We may suspend or terminate any account that we reasonably believe is being shared, has been compromised, or is being used in violation of these Terms.

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4. Nature of the Programs; No Guarantee of Results

The Programs are educational and informational only. They provide instruction, frameworks, templates, and mentorship regarding the business of baseball representation. The Programs do not constitute legal, financial, tax, accounting, or investment advice, and nothing in the Programs creates an attorney-client, fiduciary, or agency relationship between you and the Company or its instructors.

Enrollment in or completion of any Program does not guarantee, and we make no representation or warranty regarding, any particular outcome, including without limitation certification by the Major League Baseball Players Association or any other players' association, admission to any certification examination, employment, client signings, income, or business results. Certification requirements are established solely by the applicable players' associations and are subject to change without notice. Testimonials and examples referenced in our marketing reflect individual experiences and are not promises of similar results.

You are solely responsible for compliance with all laws, regulations, and players' association rules applicable to your own activities, including state athlete-agent statutes, the Uniform Athlete Agents Act as adopted in your jurisdiction, and any applicable licensing or registration requirements.

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5. Payment Terms

Prices for the Programs are stated at checkout in United States dollars and are subject to change at any time prior to purchase. You agree to pay all fees and applicable taxes associated with your purchase using a valid payment method that you are authorized to use. Payments are processed by third-party payment processors, and your use of those processors is subject to their terms.

For subscription products, including The Dugout membership, your payment method will be charged automatically on a recurring basis at the interval disclosed at checkout until you cancel. You may cancel a subscription at any time through your account settings or by contacting us at Contact@leonasportsagency.com. Cancellation stops future billing; it does not entitle you to a refund or credit for the current billing period or any prior period, and you will retain access through the end of the period already paid.

For payment plans, you remain obligated to pay the full purchase price of the Program even if you stop participating, and we may suspend access until missed installments are paid. Failure to complete a payment plan is not a cancellation and does not relieve you of the balance owed.

Coupons, promotional codes, and enrollment perks (including any discounted or complimentary membership offered with a Program) are non-transferable, have no cash value, may not be combined unless expressly stated, may be limited in duration, and may be revoked in cases of fraud, abuse, or violation of these Terms.

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6. No Refund Policy; All Sales Final

ALL SALES ARE FINAL. Except where a refund is required by applicable law that cannot be waived by contract, the Company does not offer refunds, returns, credits, exchanges, transfers, or chargebacks for any Program, membership, session, digital product, or other purchase, in whole or in part, for any reason. This includes, without limitation, dissatisfaction with a Program, failure to use or complete a Program, lack of time, change of mind, change in personal or financial circumstances, technical issues on your end, failure to obtain certification or employment, or termination of your access due to your violation of these Terms.

Reason for this policy: upon purchase you receive immediate access to proprietary digital content, trade secrets, templates, recorded instruction, and community access that cannot be returned once viewed. By completing your purchase you expressly acknowledge and agree that (a) access to digital content begins immediately upon payment, (b) you expressly consent to immediate performance and delivery, and (c) to the fullest extent permitted by applicable law you waive any statutory cancellation, cooling-off, or withdrawal right that would otherwise apply to digital content once access has been granted.

One-on-one sessions included with a Program or purchased separately must be scheduled and used within the period stated at purchase (or, if none is stated, within twelve (12) months of purchase), are subject to our rescheduling policy, and are forfeited without refund if not used within that period or if you fail to attend a scheduled session without at least twenty-four (24) hours' notice.

Chargebacks. If you initiate a chargeback, payment dispute, or reversal with respect to a purchase governed by this Section, and the dispute is resolved in our favor or is determined to be without legitimate basis, you agree that we may (a) suspend or permanently terminate your access to all Services, (b) recover from you the disputed amount together with any chargeback fees, collection costs, and reasonable attorneys' fees we incur, and (c) decline future purchases from you. Initiating a chargeback in bad faith to obtain Program content without paying for it constitutes fraud, and we reserve all rights and remedies with respect to such conduct.

If any applicable law grants you a non-waivable refund right, this Section will be enforced to the maximum extent that law allows, and any refund required by such law will be limited to the minimum amount the law requires.

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7. Intellectual Property; Limited License

The Services and all content made available through them, including without limitation course videos, live and recorded sessions, audio, scripts, curricula, workbooks, templates, checklists, contracts and forms, community posts by the Company, graphics, logos, photographs, software, and the selection and arrangement of all of the foregoing (collectively, the "Content"), are owned by the Company or its licensors and are protected by United States and international copyright, trademark, trade secret, and other intellectual property laws. THE BASEBALL AGENT™, THE DUGOUT, LEONA SPORTS LLC, and associated logos are trademarks of the Company. Nothing in these Terms grants you any right to use our trademarks without our prior written consent.

Subject to your compliance with these Terms and payment of all applicable fees, the Company grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and view the Content solely for your own individual, non-commercial educational use during the access period applicable to your purchase. All rights not expressly granted are reserved. Access to Content is a license, not a sale, and the Company may modify, update, or retire specific Content over time.

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8. Prohibited Conduct; Anti-Piracy

You agree that you will not, and will not permit, assist, or encourage any third party to:

• record, screen-capture, screenshot, photograph, download (except where a download function is expressly provided), rip, or otherwise capture or reproduce any Content, in whole or in part, by any means now known or later developed;

• copy, distribute, publish, post, display, transmit, broadcast, stream, or otherwise share any Content with any person who has not purchased the applicable Program;

• sell, resell, license, rent, lease, trade, auction, or otherwise commercialize any Content, account, login credentials, coupon code, or access to the Services, including through so-called group buys, course-sharing sites, file lockers, or marketplaces;

• create, market, or teach any course, program, coaching offer, or derivative work based on or substantially similar to the Content, or use the Content to compete with the Company;

• share login credentials or permit simultaneous or successive use of a single account by more than one individual;

• remove, obscure, or alter any copyright, trademark, watermark, or other proprietary notice appearing in the Content;

• scrape, crawl, harvest, or use any automated means to access the Services or extract Content or data, or use any Content to train, fine-tune, or develop any artificial intelligence or machine learning model or dataset;

• circumvent, disable, or interfere with any security, access-control, or digital rights management feature of the Services, or probe, scan, or test the vulnerability of the Services, or attempt to gain unauthorized access to any server, database, account, or back-end system of the Company;

• introduce viruses, malware, or other harmful code, or interfere with the proper operation of the Services;

• impersonate the Company, its instructors, or any other person, or misrepresent your affiliation with any person or entity; or

• use the Services for any unlawful purpose or in violation of any applicable law, regulation, or players' association rule.

You acknowledge that the Content constitutes valuable proprietary material and trade secrets of the Company, that unauthorized recording, distribution, or resale of the Content would cause the Company irreparable harm for which monetary damages would be inadequate, and that the Company is entitled to seek injunctive relief, without the requirement of posting a bond, in addition to all other remedies available at law or in equity, including actual damages, disgorgement of profits, and statutory damages for copyright infringement of up to one hundred fifty thousand dollars ($150,000) per work willfully infringed under 17 U.S.C. § 504. We actively monitor for unauthorized distribution of our Content and pursue violators.

Violation of this Section results in immediate termination of your license and access to all Services without refund, in addition to any other remedies.

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9. Community Guidelines and User Content

The Dugout and other interactive features allow you to post questions, comments, and other materials ("User Content"). You retain ownership of your User Content. By posting User Content, you grant the Company a worldwide, non-exclusive, royalty-free, perpetual, sublicensable license to use, reproduce, display, distribute, and create derivative works from that User Content in connection with operating, improving, and promoting the Services. If you provide a testimonial, you agree we may use it, with your name and likeness as submitted, in our marketing.

You are solely responsible for your User Content. You may not post content that is unlawful, defamatory, harassing, hateful, obscene, infringing, deceptive, or that discloses another person's private or confidential information, including confidential information regarding any athlete or negotiation. Information shared by other members or by instructors inside the community is provided for educational discussion only and must not be redistributed outside the community.

We may, but are not obligated to, monitor, moderate, edit, or remove User Content, and we may suspend or terminate community access, without refund, for conduct that violates these Terms or that we reasonably determine is harmful to the community, the Company, or any member, including any minor member. We are not responsible for User Content posted by members and do not endorse it.

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10. Third-Party Services and Links

The Services are hosted on and integrate third-party platforms and tools, including without limitation Wix, payment processors, scheduling tools, video hosting, e-commerce storefronts, and social media platforms. Your use of those platforms is subject to their own terms and privacy policies, and we are not responsible for their acts, omissions, availability, or security. Links to third-party websites are provided for convenience only and do not constitute endorsement.

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11. Termination

We may suspend or terminate your access to the Services, in whole or in part, at any time, with or without notice, if we reasonably believe you have violated these Terms, engaged in fraud or abuse, initiated an illegitimate chargeback, or created risk or possible legal exposure for the Company, other members, or any minor participant. Termination for cause does not entitle you to any refund. Sections of these Terms that by their nature should survive termination, including Sections 4, 6, 7, 8, 9, 12, 13, 14, and 15, survive termination.

You may stop using the Services at any time. Deleting your account does not entitle you to a refund and does not cancel outstanding payment plan obligations.

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12. Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. THE COMPANY DOES NOT WARRANT THAT THE SERVICES WILL BE SECURE, TIMELY, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT DEFECTS WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION OBTAINED FROM THE COMPANY CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

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13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY OR ITS OWNERS, MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, INSTRUCTORS, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS OPPORTUNITY, GOODWILL, OR DATA, ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS INCLUDES, WITHOUT LIMITATION, DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA BY THIRD PARTIES, INCLUDING CRIMINAL CONDUCT SUCH AS HACKING OR DATA THEFT, EXCEPT TO THE EXTENT SUCH LIABILITY CANNOT BE LIMITED UNDER APPLICABLE LAW.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF THE COMPANY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO THE COMPANY FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

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14. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its owners, members, managers, officers, employees, instructors, contractors, and agents from and against all claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to (a) your violation of these Terms, (b) your User Content, (c) your violation of any law or the rights of any third party, including any athlete, players' association, or intellectual property owner, or (d) your unauthorized recording, distribution, or commercialization of any Content.

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15. Dispute Resolution; Binding Arbitration; Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

Informal Resolution First. Before filing any claim, you and the Company agree to attempt to resolve the dispute informally by sending written notice describing the dispute to Contact@leonasportsagency.com or, for the Company, to your email address on file, and engaging in good-faith discussion for at least thirty (30) days.

Arbitration. Except as provided below, any dispute, claim, or controversy arising out of or relating to these Terms or the Services that is not resolved informally will be resolved exclusively by final and binding arbitration administered by JAMS (or, if JAMS is unavailable, the American Arbitration Association) under its rules applicable to consumer disputes, before a single arbitrator. The arbitration will be conducted in Los Angeles County, California or, at your election, by videoconference or in the county where you reside. The Federal Arbitration Act governs the interpretation and enforcement of this Section. Judgment on the award may be entered in any court of competent jurisdiction. The Company will bear arbitration filing and administration fees to the extent required by the applicable consumer rules.

Exceptions. Either party may (a) bring an individual claim in small claims court, and (b) seek injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property rights or to address unauthorized access to the Services, including the anti-piracy protections in Section 8.

Class Action and Jury Waiver. YOU AND THE COMPANY EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. All claims must be brought in the parties' individual capacities only. If this waiver is found unenforceable as to a particular claim, that claim, and only that claim, must proceed in court.

Opt-Out. You may opt out of this arbitration agreement by sending written notice to contact@leonasportsagency.com within thirty (30) days of first accepting these Terms, stating your name, the email associated with your account, and your intent to opt out of arbitration. Opting out of arbitration does not affect any other provision of these Terms.

Governing Law and Venue. These Terms are governed by the laws of the State of California, without regard to conflict of laws principles. For any dispute not subject to arbitration, you and the Company consent to the exclusive jurisdiction and venue of the state and federal courts located in Los Angeles County, California.

Time Limit. To the fullest extent permitted by law, any claim arising out of the Services must be filed within one (1) year after the claim accrued, or it is permanently barred.

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16. Copyright Complaints (DMCA)

If you believe that material on the Services infringes your copyright, send a notice complying with 17 U.S.C. § 512(c)(3) to our designated agent: Charlisse Carnet, 19300 Rinaldi Street, Suite 8171, Porter Ranch, CA 91326, Contact@leonasportsagency.com. We will respond to valid notices, may remove or disable access to the identified material, and may terminate the accounts of repeat infringers.

 

17. General Provisions

Changes to the Terms. We may update these Terms from time to time. The updated version will be posted on the Site with a revised effective date, and material changes will be communicated by email or by notice within the Services. Continued use of the Services after the effective date constitutes acceptance of the updated Terms. Changes do not apply retroactively to disputes that arose before the change.

Electronic Communications. You consent to receive communications from us electronically, and you agree that all agreements, notices, and disclosures we provide electronically satisfy any legal requirement that such communications be in writing.

Force Majeure. The Company is not liable for any delay or failure to perform resulting from causes beyond its reasonable control, including acts of God, natural disasters, epidemics, labor disputes, internet or hosting failures, and acts of government.

Assignment. You may not assign these Terms or any rights under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Severability; Waiver; Entire Agreement. If any provision of these Terms is held unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will remain in full force. Our failure to enforce any provision is not a waiver. These Terms, together with the policies incorporated by reference and any Program-specific terms presented at checkout, constitute the entire agreement between you and the Company regarding the Services and supersede all prior agreements on that subject.

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Contact

Questions about these Terms may be directed to contact@leonasportsagency.com or 19300 Rinaldi Street, Suite 8171, Porter Ranch, CA 91326.